Effective Date: January, 2025
JJPH GROUP Pty Ltd (ABN: 24 634053 240) (referred to as 'JJPH GROUP', 'we', 'us', or 'our') is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our marketing materials, including when you download resources such as white papers throughLinkedIn Lead Generation Forms or other channels.
We are subject to the PrivacyAct 1988 (Cth) and the Australian Privacy Principles (APPs). This policy describes how we handle your personal information in accordance with these requirements.
We may collect the following types of personal information:
• Contact information including name, email address, phone number, job title, and company name
• Professional information such as industry, company size, and areas of interest
• Information you provide when downloading resources, subscribing to newsletters, or requesting information about our Project Management as a Service (PMaaS)offerings
• Communications preferences and marketing consent
• Information provided during consultations, service delivery, or client engagements
When you visit our website, we may automatically collect:
• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referral source
• Cookies and similar tracking technologies (see Section8)
We collect information through various channels:
• LinkedInLead Generation Forms when you download white papers or other resources
• Contact forms on our website
• Email correspondence and phone conversations
• During consultations and service delivery
• Networking events and professional conferences
• Third-party platforms including LinkedIn, marketing automation tools, and CRM systems
We use the information we collect for the following purposes:
• To provide you with requested resources, including white papers, case studies, and other marketing materials
• To communicate with you about our PMaaS services and respond to inquiries
• To deliver and improve our project management services
• To send marketing communications, newsletters, and updates about our services(where you have consented)
• To personalize your experience and tailor content to your interests
• To analyze and improve our website, services, and marketing efforts
• To comply with legal obligations and enforce our terms and conditions
• To protect our business, clients, and employees from fraud or security threats
We may disclose your personal information to:
• Service providers who assist us with marketing, CRM, email delivery, website hosting, and analytics (such as LinkedIn, HubSpot, Mailchimp, Google Analytics)
• Professional advisors including lawyers, accountants, and consultants
• Government authorities or regulatory bodies when required by law
• Third parties in connection with a business sale, merger, or acquisition
We require all third-party service providers to respect the security of your personal information and to treat it in accordance with applicable laws. We do not allow them to use your personal information for their own purposes.
Your personal information is stored on secure servers located in Australia and may also be stored with cloud service providers who maintain servers in Australia and overseas. When we disclose information to overseas recipients, we take reasonable steps to ensure they comply with the APPs or are subject to similar privacy obligations.
We implement appropriate technical and organizational security measures to protect your personal information, including:
• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection and confidentiality
We retain your personal information for as long as necessary to fulfill the purposes outlined in thisPrivacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will securely delete or anonymize it.
Under the Privacy Act 1988 and the Australian Privacy Principles, you have the following rights:
• Access:You can request access to the personal information we hold about you
• Correction:You can request that we correct any inaccurate or incomplete information
• Deletion:You can request deletion of your personal information in certain circumstances
• Opt-out of marketing: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
• Complaint:You can lodge a complaint about our handling of your personal information
• Withdraw consent: Where we rely on your consent to process information, you can withdraw consent at any time
To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device.
• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our website (e.g., GoogleAnalytics)
• Marketing cookies: Used to track visitors across websites and display relevant advertisements (e.g., LinkedIn Insight Tag)
• Preference cookies: Remember your preferences and settings
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. For more information about cookies, visitwww.allaboutcookies.org.
Our website may contain links to third-party websites, including LinkedIn. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this PrivacyPolicy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
If you have questions, concerns, or complaints about this Privacy Policy or our handling of your personalinformation, please contact us:
JJPH GROUP Pty Ltd
Email: privacy@jjph.com.au
Address: Level 45, 680 George Street, Sydney, NSW 2000
We will investigate your complaint and respond within 30 days.